Answer Posted / revanna

BPO means business process outsource---delegation of one or
more IT enable the business process to third party called
BPO

WHAT IS FORMALITIES BEFORE INTERVIEW IN DOMESTIC CALL CENTER ??

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please mail me the questions which are asked at the time of interviews in the call center

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Dear All, We have running a esteemed consultancy [FOCUS CONULTANCY] in vadapalani. So any candidate who is interested workin with international & domestic call centre. Our biggest strength is our team work. We placed large number of candidates in international call centre. So, interested candidates pls mail your resume to hari@focusconsultancy.in or please walk in to our office at Focus Consultancy, #11, First Main Road, Vengishwarar Nagar, Vadapalani, chennai - 26. Ph.32462178. Landmark (near to vadapalani murugan temple)&(straight road from vengishwarar temple)&(near to Vijay pharmacy).

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Can I know what kind of wrestling is done in the call center

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Do you want to ask us something about the company?

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How can we define that the person is an intertesting person?

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how fast can you learn things?

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Why do you want to become a Quality Analysist and what will be your profile in this position?

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Do you have exposure to Quartile management ? E.g. How will you manage an advisor who is on the bottom quartile for 3 months consecutively ?

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Give me a instance when a customer appreciate your service.

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speak an minute where u reside

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Why did you leave your previous job and tell me about it?

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Tell me something about your on-the-job training?

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I want to know in brief - What is a Disiplineary Action Policy (DAP) and Carective Action Policy (CAP) the both terms used in call center ?

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What is the difference between the shore and off-shore outsourcing? : bpo

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