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Answer Posted / sruthi
interview based on object oriented programming language...
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How can you relate call centers to bpo?
HANDLING CONFIDENTIALITY? HANDLING AGREESSIVE CUSTOMERS? HANDLING,LOGGING AND ROUTING OF ALL QUERIES?
why you want to be a quality analysts
If your boss was present here, what do you think he would say about you?
tell about most momerable movement
What are your planning in next role?
What questions are asked at the Data Processing Unit?
How can you improve customer service without spending any money?
what are the responsibilities as a call centre execuitive when we talk to the customer ?
What do you know about us?
explain 3 years gap in your employ history?
7. Performs the services right first time
If I spoke with your previous boss, what would he or she say are your greatest strengths and weaknesses?
How to build a good rapport?
WHAT IS THE MAIN JOB PROFILE OF BEST CALL CENTRE
