Answer Posted / vikas kalsi

will do well in this job because i already have previous
experience in the similar field. so i will use my previous
experience in this job. and i am interested in learning new
things anda enhance my skills.

I am Nishkam, i am trying for DELL BPO, Is there anyone who had the expiriance with them.....pls let me know how to clear their interview session? how much phases they have?

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How would you handle negative feedback from angry clients?

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when i went to convergys then i was asked to these question? only for technical post 1. give me your introduction 2. what is ping, ms config, safe mode, last known configuration, system restore, backup, ip address and what is command prompt.....

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Why do you see bpo as your career? : bpo

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Explain about bpo & how it works? : bpo

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What are the key aspects that can help to improve your customer service?

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Hello,I would like to know the Technical Test Queries for B.P.O.So please reply to my queries at your earliest possibility.

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In my recent interview i was asked what did u do all these years and why are u looking for a job now.(plz help me out to ans dis question as i am a fresher and i finished my masters in 2007 but i was interested in working but my interest was to do business in fd.

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CURRRENTLY I AM WORKING WITH WNS SINCE 1YEARS I AM LOOKING OUT FOR SOME OTHER COMPANY WHAT WOULD BE THE PREFECT ANSWERS ABOUT THE REASON I AM LIVING MY PREVIOUS JOB. WHY U WANT U LEAVE WNS? CAN ANY ONE GIVE ME A PERFECT ANSWERS OF THIS.

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How do you about our company ?

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give me some examples of where you have had a non satisfied customer and how did you handle it

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How would your team/manager describe you?

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Your last travel experience?

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How would I sell something to some one over the phone? What is selling skill?

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what is CUSTOMER SUPPORT (NON VOICE PROCESS? ROLES & RESPONSIBILITIES?

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