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Role of quality analyst in bpo
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Answer Posted / siddharth vaikunth
quality analysr is the one who works towards continious
improvement of process.
he is the one who take cares of the process his duty is to
share the feedback for thr whole process and take steps to
improve the process by escalating the short comings to the
training department and conducts training.
| Is This Answer Correct ? | 218 Yes | 28 No |
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