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Answer Posted / niru ray
Myself Nripendra Ray.I have done my graduation from Delhi
University,I have also done one year computer diploma from
Aptech.I have 4 years experience in back-end on Mortgage
process with First American Title company from 2005 to till
date.My grandfather is a freedom fither, my fatther is
working in the Postal Department as Post Master,my mother
is a Home-maker.I have two siblings who are still studying
in their higher secondary school.
As an hobby I like playing crickent and making new friends.
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If you had power'what you would had to do with it?
what is CUSTOMER SUPPORT (NON VOICE PROCESS? ROLES & RESPONSIBILITIES?
How do adopt to change?
i am 10 pass with cbse board can i get a job in call center
3. Employees at appear professionally dressed
How do you measure good customer service?
Panel interview; how do handle different issues coming from different workloads or multiple responsibilities i.e troubleshooting of browser, billing, cable TV, and phone?
First round was HR round. The questions asked were: Tell me about yourself? Where were u born and brought up? I'l give u a sentence like a "walk in the park" or "walk in the vegetable market". Now frame a short story around it. Next was aptitude round, where 1 logical question such as "A works not in mangalore, not in mysore. B works in Mysore and not in mangalore, not in bangalore. C works in Mangalore. Then where does A work?" The rest were simple english questions and a passage was given and some questions asked from it. Next was technical round. The questions asked were: What is an IP address? What are the different types of networks(A,B,C,D,E) Can u tell me the address range of A,B,C,D,E networks? Why do we use these different networks? What is static Ip address? What is Dynamic IP address? How do we find out the IP address from your computer? What is the use of DNS? Next was OPS round. The questions asked were: Tell me more about yourself. What are ur expectations from the job? Describe success in terms of job? What is ur ideal job? Are u comfortable to work in night shifts? Sometimes a person younger to u might be in a better position. Are u comfortable taking directions from him? What is ur expected salary? If the software sector booms, Would u change ur job?
please mail me the questions which are asked at the time of interviews in the call center
What are your planning in next role?
please send me international call centres question and ans. on my mail id(1980faisal.faisal@gmail.com) Thanks
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What will you do in a situation where system shuts down and you still handling customer on the phone?
Hello,I would like to know the Technical Test Queries for B.P.O.So please reply to my queries at your earliest possibility.
Rate yourself from 1-10 what would you give and why? If you had won 1 billion dollars at the lottery or at the casino,where would you like to spend the rest of it except for volunteer works or in charities?
