Hai this is Nagendra, I want to join call center, but After
complete my graduation on 2001, I wasted my time doing job
on different fields, I don't have appointment order and
releving order, If the interview asks like: what did you do
after complete your graduation? what should I say, plz give
me some guidens...........
Answer Posted / rammani
You have to tell what is true in past experience.
and you should tell you are well versed in call centers
works like voice and non_voice etc
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If you have a team , Team members do not follow policy and do not give exactly achievement, what will be doing you with them ?
please send me international call centres question and ans. on my mail id(1980faisal.faisal@gmail.com) Thanks
wht did you apply at teletech? why not in tanscom, convergy's, ventus, etc.?
What would you do if your team ceased to perform? Them.
How will you manage agents who are more tenured in the organisation and are elder to you ?
i have experience in international call centres for 1 year and i am looking out for a job in an international call centre in siliguri before the 15-09-2011 can any1 help .....do contact me on my cell no...7890628134.....thankzzz
Tell us something about yourself, discuss 5 characteristics
I'm just a random person here. So I'm willing to open a discussion and give you tips on how to get into this industry. I will try to get back to you when I'maavailable. So don't hesitate to ask anything. Just comment down on this thread. Have a great time!
8. Provide their services at the time they promise to do so
Panel interview; how do handle different issues coming from different workloads or multiple responsibilities i.e troubleshooting of browser, billing, cable TV, and phone?
why you are join as a quality analyist ?
Please tell me about an occasion when you had to analyse a large amount of complex information which led to you identifying an improvement in service delivery or cost.
why do want to join bpo as you have done b.tech?
describe one of your memorable day? how is education useful for any body?
What is voice process