When u r executing a test case an error dialog or window
appeared on screen describing some msg . u have to send that
dialog/window as an attachment to the developer to let him
understand properly abt the error dialog /window. how do u
capture that error dialog/window as a snapshot , in manual
tesitng ?
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Answer Posted / tirna biswas
You can also use snagit software, which takes less memory
space and helps you to capture a particular area instead of
the entire screen.
save it in your notepad/Ms Word and attach it along with
your mail and send it.
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You must test a trouble report where the problem cannot be reproduced. You tried using various test data files and mutations from the data files the customer sent along with the trouble report. The software does not fail the way it did at the customer's site.
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