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Wht quality you need in call centre?
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Answer Posted / sahib
the communication skill is most important
good listner
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tel me sumdin abt kolkata?
talk about Bangalore transportation
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Define Customer Service & Why is Customer Service important ?
If You join the company then what is the first thing you want to do , which you were not able to do in ur previous company ? why did you want to join the call center? why do you left your previous job? What is your greatest strength? where do you see yourself from (Ten or fifteen)years from now? If u will be the principal of a school what will u can do best for school? Take Over Means? What are your biggest weaknesses?
What was your reason for leaving?
How Did you spent you're last Night?
Why do you think customer service is most important? ( elaborate your thoughts logically with critical analysis for the assessment)
What book do you like to read and tell me something about it? What organizations do you belong to and what exactly do you do you there? ( these are the follow up questions being asked if you're a newbie in this industry,after answering the question " tell me something about yourself" because you mentioned the things that you justsaid such as your hobby, the organizations you're joining in, or books you read on, they will ask for more something about these things if you're lying or not, so be specific as well with your answers.)
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Had you thought of leaving your present position before? If yes, what do you think held you there
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