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SAP ECOSYSTEM AND PARTNERS
SAP's customer-focused ecosystem: a new Approach To Today's
Complex Challenges
Today's business cycles occur faster than ever.
Globalization, industry consolidation, and mounting IT
complexity are just a few of the motivating forces
commanding a permanent shift away from linear business
thinking to a more dynamic, multidimensional system of
change. SAP's ecosystem offers the most comprehensive and
consistent industry approach to enable customers, partners,
and individuals to accelerate innovation, improve ROI, and
grow beyond their own enterprise boundaries.
Connecting Customers, Partners, and Individuals
In the SAP ecosystem, customers find qualified expertise,
insights, answers, and connections that are right for their
business. Working within the ecosystem is fast and
effective – whether engaging a new partner or co-innovating
using complementary technology, customers can access
broader knowledge quickly to make more informed decisions.
The SAP ecosystem is a novel approach to smarter business
management that drives measurable results – and benefits
all customers we serve. To learn more about this approach,
read customer reference case studies.
To foster an ideal environment for ongoing innovation and
value creation, SAP has developed a comprehensive approach
around three core capabilities.
Industry-Focused Excellence
The SAP ecosystem helps customers address challenges
specific to their industry and business process needs. And
through the ecosystem, customers and partners work with SAP
to shape industry solutions and product roadmaps. Through
the ecosystem we provide 15 Industry Value Networks where
customers and partners work together to develop leading
industry solutions. We also have more than 425,000 members
in our Business Process Expert Community who share business
process best practices and more than 2,000 services
partners that help deploy SAP in specific industries.
Community-Powered Results
The SAP ecosystem quickly links you to the people,
organizations, and resources you need, when you need them.
SAP's communities of innovation provide a role- and task-
based approach to engage with the wealth of resources
available through the ecosystem. Developers can engage with
more than 1.2 million other developers in the SAP Developer
Network (SDN). Customers and partners can engage with each
other in our Enterprise Services Community to create new
service definitions that meet their business requirements.
Business process experts such as business analysts and
consultants can engage with each other in our BPX
community. SAP Business Objects customers and partners
share insight and best practices in their own connected
community. In addition to online interaction, members of
all of these communities meet in-person for keynotes,
lecture, and hands-on sessions at the SAP TechEd conference
series.
This community approach achieves tremendous results. For
example, our SDN community has more than 6,000 postings
each day for over 200 major topics. Communities also
provide SAP with the best possible way to reflect the voice
of our customers in our own products. In the latest release
of SAP enhancement pack, for example, more than 50% of the
enterprise service bundles were developed via the SAP
ecosystem.
Orchestrated Co-Innovation
The SAP ecosystem brings together diverse relationships,
resources, and communities to help develop the next
generation of effective solutions in concert with SAP
development efforts. Customers may have unique or emerging
innovation needs not met by existing solutions. Fostering
collaboration around these needs ensures ongoing innovation
and value for everyone.
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