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Diff b/n callcentre and bpo?
u have done bca then why do u want job in bpo?
what is bpo?
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Answer Posted / raja sekhar
CALL CENTER : it is a mediater between customer and the
company where there will be 2 types inbound & outbound
INBOUND:- receiving a call from customer
OUTBOUNFD:- calling to the customer
BPO ( BUSINESS PROCESS OUTSOURCING) :- iy is a talkative
transaction between customer and company about various
products of the company
Hi this is sekhar
for more answers mail me @ sekharvvr@gmail.com
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