Tell me about Pink / Black Colour (One Minute Round)
Answer Posted / thusitha perera
pink is for most sensitive and light hearted people and black is for tough and hard people...
| Is This Answer Correct ? | 8 Yes | 6 No |
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what is CUSTOMER SUPPORT (NON VOICE PROCESS? ROLES & RESPONSIBILITIES?
TELL ME YOU HAVE SEEN CROWDED MARKET?
What are the steps you follow when you appraise an advisor ?
please mail me the questions which are asked at the time of interviews in the call center
Tell me something about your on-the-job training?
How do you handle constructive criticism?
When do you want to start?
How do you get here? (About Route)
Are you able to work with multiple phone lines?
provide example where initiated and followed up on a project until its completion ?
Are you comfortable working in night shifts? : bpo
Why you left your previous company or why you want top leave your current company.
Can you give me an example of a particularly difficult customer you had to deal with and how you used your skills to successfully overcome the problem they had?
First round was HR round. The questions asked were: Tell me about yourself? Where were u born and brought up? I'l give u a sentence like a "walk in the park" or "walk in the vegetable market". Now frame a short story around it. Next was aptitude round, where 1 logical question such as "A works not in mangalore, not in mysore. B works in Mysore and not in mangalore, not in bangalore. C works in Mangalore. Then where does A work?" The rest were simple english questions and a passage was given and some questions asked from it. Next was technical round. The questions asked were: What is an IP address? What are the different types of networks(A,B,C,D,E) Can u tell me the address range of A,B,C,D,E networks? Why do we use these different networks? What is static Ip address? What is Dynamic IP address? How do we find out the IP address from your computer? What is the use of DNS? Next was OPS round. The questions asked were: Tell me more about yourself. What are ur expectations from the job? Describe success in terms of job? What is ur ideal job? Are u comfortable to work in night shifts? Sometimes a person younger to u might be in a better position. Are u comfortable taking directions from him? What is ur expected salary? If the software sector booms, Would u change ur job?
Panel interview; how do handle different issues coming from different workloads or multiple responsibilities i.e troubleshooting of browser, billing, cable TV, and phone?