What is the meaning of outsourcing in bpo ?
Answer Posted / dinesh s
Outsourcing is subcontracting a process, such as product
design or manufacturing, to a third-party company. The
decision to outsource is often made in the interest of
lowering cost or making better use of time and energy
costs, redirecting or conserving energy directed at the
competencies of a particular business, or to make more
efficient use of land, labor, capital, (information)
technology and resources
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