Answer Posted / rajjab ali
initially v have to greet the customer by saying "good
morning how may i help you" and then listening properly to
the customer query and by providing him proper resolution .
providing 100% customer service.
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please let me know about the versant round...
I m doing master in arts and recently i have started a job as hr officer in a call center so could u please suggest me at aryalasha@yahoo.com how should i proceed step wise .i would be very much grateful to u. -
1. What do you understand by "Quality"? And how much, do you think "Quality" is important and why? 2. What do you mean by "Analyst"? What is the difference between a "Quality Analyst" and a "Quality Controller"?
what techniques and tools do you use to be organized?
What is your biggest achievement? Can you give me an example of ?
Explain about bpo & how it works? : bpo
Can I know what kind of wrestling is done in the call center
Hi Mr.Anil even i am looking for the same to start up a call center did u come to know the details if u plese let me alo know.my mail id is madhueric11@gmail.com
Why do you want to leave your organization or company?
1. Rainy day ? 2. Tell me about mobile? 3. Traffic in Hyderabad? Please specify the number for which question the answer is
why do want to join bpo as you have done b.tech?
How did you manage to attend this interview during your working hours?
How can you improve customer service without spending any money?
WHY SOMEONE WANT TO APPLIED FOR AN IJP IN SAME PROCESS BUT DIFFRENT DEPARTMENT
describe briefly your standards for success?