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I want to know about the interview pattern for selection
process in BPO & call center
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Answer Posted / digambar chaudhary
1. Introduction Round
2. Written test round
3. Voice and accent round
4. chacking apptitude round
5. chacking fluency round
6. Oral assessment round
7. HR round
| Is This Answer Correct ? | 10 Yes | 4 No |
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what are some aspects of your present or most recent position that you dislike?
6. When a customer has a problem, shows a sincere interest in solving it
7. Performs the services right first time
5. When promises to do something by a certain time, they do so
starting with your last job, would you tell me about some of your achievements that was recognized by your superiors?
4. Materials associated with the service are visually appealing
8. Provide their services at the time they promise to do so
will you accept position for the time being
How would your team/manager describe you?
I m wrkin as an assitant manager (age 24 yrs)in ESSAR i wana to rollbak to my native place Delhi..nd njoy abit cool life..wat r the opportunities at call centre at higher levels....
what r the advantages & disadvantages of teamleader?
What book do you like to read and tell me something about it? What organizations do you belong to and what exactly do you do you there? ( these are the follow up questions being asked if you're a newbie in this industry,after answering the question " tell me something about yourself" because you mentioned the things that you justsaid such as your hobby, the organizations you're joining in, or books you read on, they will ask for more something about these things if you're lying or not, so be specific as well with your answers.)
How to improve the KRA and KPI and better coaching
9. Insists on error-free records
Tell me something about social media
