Answer Posted / kashyap.g
The 2 words itself describes as Customer Care.Each company
has different versions of exposing the word Customer
Care,wherein end of the day all the ways end up at customer
satisfaction.Customer Care is a very thin lane raher a silk
route in between the company and customer.The image of the
company according to customers view is absolutly on
customer care.Its very easy to sell a product or give
assistance.It all based on the outstanding service hat CC
provides to the customer,which would retain the customer
for ever.Hence before I conclude I would like to drop a not
that a company without customr care is equal to a country
without ethical values and Constitution.Thank You
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