Answer Posted / mohan krishna reddy

customer service is a thing which a cce has to do frm his
depth of his heart..... customer gets the info .
in this case 2 ans are there.
1.satisfied=business will develop..
2.not satisfied=this unhappy customer makes bad propaganda
regarding good..
.a cce job is not to giving info ..but acquiring cust
satisfaction..

Dear All, We have running a esteemed consultancy [FOCUS CONULTANCY] in vadapalani. Our biggest strength is our team work. We placed large number of candidates in international call centre. So any candidate who is interested to workin with international & domestic call centre. pls mail your resume to hari@focusconsultancy.in or please walk in to our office at Focus Consultancy, #11, First Main Road, Vengishwarar Nagar, Vadapalani, chennai - 26. Ph.32462178. Landmark (near to vadapalani murugan temple)&(straight road from vengishwarar temple)&(near to Vijay pharmacy).

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why do u want to leave the last organization ?

1914

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Can I build a good future in "IT profile(non-BPO)" by joining as Technical support voice at IBM/ Wipro/Dell .....??? Please do guide me in this case...

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fullform of bku

1959

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Tell me something about your college and your course why do you choose that?

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What about your strength and weaknesses?

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what about your dedication?

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tell me about your college life?

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Why do you want to become a quality evaulator and what do you know about the job profile of a quality evaulator in BPO?

2143

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What according to you is a job like at a call center?

1949

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What was your Service Level Agreement ( SLA) Ratio :-

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What Should be the role of GOVT in making a city into a metro city ?

1865

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How to tackle the customer language barrier that exists in between?

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relate ur course to data analyst job...my course is BS Management..

1974

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after ur intermediate why had u stoped ur eduation for one year ?

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