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Answer Posted / sagar
1.New-when tester finds the defect 1st time it will be in
new status.
2.Open-when the TL finds it to be genuine defect/bug then he
makes it as open status.
3.Assign-the TL assign the bug to the developer to fix it if
he finds it to be genuine he ll fix it.
4.Test-after fixing the bug it is sent to tester to do
regression & retesting of that fixed/changed module.
5.verified-after testing it is been verified to no if any
bug still there.
6.Reject-if the developer think bug is not genuine and not
effecting the application then he will reject it.
7.Differed-if the bug is found and fixed in next release if
severity and priority is low /because of less time then it
turn out to be differed status.
8.duplicate-if same bug's r found then it is made as duplicate.
9.Closed-when the bug is fixed and tested if no further bug
is foung then it given as closed status
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You must test a trouble report where the problem cannot be reproduced. You tried using various test data files and mutations from the data files the customer sent along with the trouble report. The software does not fail the way it did at the customer's site.
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