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After recieved the defect from Tester,developer is not
getting any error while executing that bug then he will
reject that defect due to the above reason.As a Tester what
we can do in that situation?
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Answer Posted / deepti shrivastava
Tester should follow this approach to convince the
Developer for a Valid Bug:-
1).Re-test the bug.
2).Cross check with the requirement you have.
3).Ask develope to send his requiremnt document,and cross
verify bug with his requirement doc.
4).Cross verify the bug in Production environment and also
in dofferent testing environments if you have in your
project.
5).Provide correct steps to reproduce the bug,if possible
give screen shots for all screens or atleast Error page
screen shot.if possible record the movie and sent it to
developer.
6).Provide the Data, which data you are entering.
7).Send a mail to developer with all above evidences
keeping all senior managers in cc.
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