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Answer Posted / abi
A large organization that uses the telephone to sell or
service products and services, the ability to handle a
considerable volume of calls at the same time, to screen
calls and forward them to someone qualified to handle them,
and to log calls. Call centers are used by mail-order
catalog organizations, telemarketing companies, computer
product help desks.
| Is This Answer Correct ? | 15 Yes | 1 No |
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