Answer Posted / zahid

I'll just brief you about my profile which I think is
important for this interview. my name is zahid ansari. I
belong to kanpur. i have done my high school from this
school which was ICSE board and secured 70 % marks .then i
changed my school to so and so and secured x% .after
completing my intermediate i started prepaRING for engg
xams and after preparing for 1 year i took addmission in dr
kn modi ,located in modinagar, and pursuied my btech in IT
and completed it in 2008 with 64% marks.

now abt my family
background......................................In my free
time i like to watch TV usually discovery channel,play
guitar,go for swimming.etc

thing is that go on telling something unless HR asks u to
stop....they just want to check ur english...

Tell something about u r favourite holiday destination?

3984

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name useful online tools that can be used for better customer service

1179

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speak something about railways?

2455

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Extra initiative by u in your current organization other than your KRA (Routine work)

2746

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hi i went for a walk to hsbc(call center) and i attended to written and telephonic round and next i have to face avp round what type of questions i have to face in that round please sujjest me

4025

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What was the difficult days in your life ? please elaborate

2692

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Explain briefly Globalisation

2550

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TELL ME YOU HAVE SEEN CROWDED MARKET?

4145

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How to deal with the customer having a language barrier?

1329

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What are the KRA of an asst manager in Domestic outbound Callcenter

2464

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give me some examples of where you have had a non satisfied customer and how did you handle it

2294

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How is AHT Calculated

1860

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Discuss the most stressful situation you came across in your previous job.

4083

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what are your contribution in this company?

2882

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How do you manage your time? Give me a reason of being late?

2032

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