Wht quality you need in call centre?

Answer Posted / ishant

Three main points required in quality
1. active listener
2. politeness
3. good communication skills
4. positive attitude
5. patience

Is This Answer Correct ?    4 Yes 0 No



Post New Answer       View All Answers


Please Help Members By Posting Answers For Below Questions

What are the skills needed for a BPO back-office job?

2256


Whatb is Bpo? What is Call centre? What is Telemarketing?

2087


1> What is water mark & why it will be used? 2> how do you make / done duplex setting in printer or while printing ? 3> total in how many ways from n/w system, user can send the data ? 4> in n/w how user can access the data from another system ? 5> what is virtual memory, page file, hyper trending? 6> mail account configure & difference ? [express, outlook, IMAP, notes] 7> n/w command & layer ? Q asked at HP, Bangalore, for non voice tech support.

1920


What’s your area of opportunity?

1865


Narrate a story which you liked.. and why.

2130






How will you manage your study?

1869


what expectations do you have by own skills?

2085


I just want to know plz tell me us shift its totally night shift or day or afternoon shift also there.

2336


what is the use of a call center? what are the most commonly asked questions during a call center interview? can you give me some tips on a call center job interview? what is the use of a call center? can you give me some lists of possible questions in a call center interview? including the best answers for that particular question. Thank you.

2059


Are you able to work with multiple phone lines?

789


i want to know the genral questions in interviews if any body knows pls help me

1835


what is difference between marketing and kpo

1996


do they hire undergraduates? and if answer is in affirmative then what sorts of questions we hav to prepare?so tht i can crack this interview

2652


why you are join as a quality analyist ?

1912


How can you get responsive customer feedback?

685