Wht quality you need in call centre?
Answer Posted / ishant
Three main points required in quality
1. active listener
2. politeness
3. good communication skills
4. positive attitude
5. patience
Is This Answer Correct ? | 4 Yes | 0 No |
Post New Answer View All Answers
What are the skills needed for a BPO back-office job?
Whatb is Bpo? What is Call centre? What is Telemarketing?
1> What is water mark & why it will be used? 2> how do you make / done duplex setting in printer or while printing ? 3> total in how many ways from n/w system, user can send the data ? 4> in n/w how user can access the data from another system ? 5> what is virtual memory, page file, hyper trending? 6> mail account configure & difference ? [express, outlook, IMAP, notes] 7> n/w command & layer ? Q asked at HP, Bangalore, for non voice tech support.
What’s your area of opportunity?
Narrate a story which you liked.. and why.
How will you manage your study?
what expectations do you have by own skills?
I just want to know plz tell me us shift its totally night shift or day or afternoon shift also there.
what is the use of a call center? what are the most commonly asked questions during a call center interview? can you give me some tips on a call center job interview? what is the use of a call center? can you give me some lists of possible questions in a call center interview? including the best answers for that particular question. Thank you.
Are you able to work with multiple phone lines?
i want to know the genral questions in interviews if any body knows pls help me
what is difference between marketing and kpo
do they hire undergraduates? and if answer is in affirmative then what sorts of questions we hav to prepare?so tht i can crack this interview
why you are join as a quality analyist ?
How can you get responsive customer feedback?