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How to handle angry customer?

Answer Posted / amol

Firstly You must be apologised, Listen his problem very
carefully, It will give much time to prepare yourself for
give the correct reply. Use such polite and lenient words
while conversation that you can make let him asured that
you are the only one who can solve his problem. Take more
pause and use more smooth language as U can. That will
definately affect infavour of you.

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