Role of quality analyst in bpo

Answer Posted / shimpu hegde

quality analyst is the one who audits as per process
perspective. Again depends of what level of audit is he/she
doing.Process audit is different and organization audit is
different.

Processes audit where the audit level will be limited
depending on the complexity.

Organization audit where six sigma comes in to picture.
Where audit will take palce in all levels.

Is This Answer Correct ?    151 Yes 39 No



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