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Answer Posted / m.harish chakravarthi
BPO is business process outsourcing it generally serves
business people for the processing of their business for
the extent of their needs. BPO companies act as barrier
between the company and the customer.
| Is This Answer Correct ? | 8 Yes | 4 No |
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Discuss the most stressful situation you came across in your previous job.
How can you build customer loyalty?
why you are join as a quality analyist ?
What will you do in a situation where system shuts down and you still handling customer on the phone?
why job in wipro?
speak about mumbai for 5 min
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How can you create new opportunities for customers proactive engagement?
what are the responsibilities as a call centre execuitive when we talk to the customer ?
what is the four different use of bricks accept the construction and building?
Will you be comfortable handling customers on the phone? : bpo
How to deal with the customer having a language barrier?
Within the interview process you may be required to perform a role-play. A popular example of this is being asked to role-play an escalated call with an unhappy customer.
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Process conducted for mortgage process for both fresher's n experienced .
