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What is a non-conformance report (NCR)?

Answer Posted / jimdeli

A report outlining a deviation from product, process,
procedure, or compliance specifications.
Examples:

-A measured part dimension is spec'd to be .250" +/- .002.
It fails as measured at .257". It is a non-conforming part
and must be reported.

-An operator fails to follow procedure.

-A regulatory report is not filed on time.


The non-conformance report includes who, what, where, when.

The report generally initiates an investigation into Root
Cause (why).

It generally escalates to CAPA (Corrective and Preventative
Action) - steps to immediately correct and systemically
prevent (how) the non-conformance.

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