Answer Posted / sathish

actually i was forced to do be a software professional even
i don't like them later it made be to tensed and horrible
for me even i can't survive due to the work load so i
turned towards callcenter which is the place i was
interested.where i can improve my communication skills also
both in voice (one 2 one chat) and non voice(through e-
mails,etc.)

Can you give me an example of a particularly difficult customer you had to deal with and how you used your skills to successfully overcome the problem they had?

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Hello,I would like to know the Technical Test Queries for B.P.O.So please reply to my queries at your earliest possibility.

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How would your team/manager describe you?

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why do want to join bpo as you have done b.tech?

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being a b.c.a student why do you want to go for a call centre job

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Please outline and describe your current targets and KPIs How do you ensure you achieve these?

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How would you teach an old lady to fix her dwindling internet connection?

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What is voice process

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hey guyss plzz tel me dat ... i can speak in english but not dat much .. bt now dayz m wrk hardly 2 improve my english..soo wat i shud thnk dat ....i have best future in bpo or call center ... my frndz said dat .. call center is short time period job is it .. ???

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give me some examples of where you have had a non satisfied customer and how did you handle it

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Describe the assessment room ? What did u heard or watched recently?

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what is difference between marketing and kpo

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What are your planning in next role?

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How did you manage to attend this interview during your working hours?

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Dear sir, I wish to establish a communication tower of any mobile company on a land area of 10000 sq feet in Sec-11 Indira Nagar, near Munshi Pulia, Lucknow. Please contact Usha Arora or Shalini Arora on 09889732922.

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