Do you believe that customer is always right? and why?
Answer Posted / pradeep r
I think customer is not always right, customer may not know
the product better than us. He might have a wrong
assumption, so it is better to give him the currect
information.
Even though, customer is the king, every king needs a
assistance who acts as a brain, to avoid fatal mistake.
| Is This Answer Correct ? | 33 Yes | 2 No |
Post New Answer View All Answers
What are the disadvantage and advantage of working in a call center?
how do you relate with your father
describe briefly your standards for success?
1. If You join the company then what is the first thing you want to do , which you were not able to do in ur previous company? 2. Being a MCA graduate why you are looking for a call center job? 3. You don’t have any experience in call center field? why should i hire u? 4. q: why did u join in call center: ans: Now a days call center are glittering high in the market.They offering nice package and career.obviously one day you will be in a good position.it offers a lot of scope in developing your position 5. Tell something about BPO 6. Which colour do u like? 7. Why did you want to join the call center? 8. what is the difference of domestic and international call centre? 9. why do you want to join a call centre being a computer science graduate? 10. Tell me about your favorite colour? 11. What would u do, if u become a prime minister of ur country for six months 12. As am a fresher i don’t know how to attend a interview ,give me some tips? 13. Can u stay awake in the night? 14. Do u know how to speak English with American accent? 15. Do u have the patience to listen to others’ problems?
Explain how you estimate your project / task end dates and then monitor them to ensure that dead lines are met ?
What’s your area of opportunity?
HOW you spend the last day? how you spend the last Birthday.
what u know about genpact.
How would you describe your personality?
Narrate a story which you liked.. and why.
why you are opting BPO jobs if you having a degree of MSc?
Where have you worked before? : bpo
Please give us an example of a situation where there were competing priorities. What actions did you take and what were the results?
What is your understanding of Customer Service ? & Why is Customer Satisfaction survey important ?
Panel interview; how do handle different issues coming from different workloads or multiple responsibilities i.e troubleshooting of browser, billing, cable TV, and phone?