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Role of quality analyst in bpo
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Answer Posted / prady
Maintain the Quality of the handled process as per the
ggiven parameters,
Satisfy the customerwith quality of delivery of the team of
agents.
Ensure appropriate & effective resolution has been madeto
the issues raised
| Is This Answer Correct ? | 498 Yes | 62 No |
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Respected sir,madam this is jyoti ranjan intersted for(BPO/CALLCENTER) so if u would send 2 me all types of BPO/CALLCENTER question then i shall greatfull 2 you.thanking you.
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