What would you do if you saw a passenger being abusive to a
member of cabin ?

Answer Posted / pinky

its common sense........If its crews mistake then you will
have to take over from that crew and empathize with the
passenger..offer him somthg from j class. n if that pax is
abusing for no rhyme n reason then ask him to stop abusing
politely n take fellow passengers reaction n infor sccm n
captain........if required capt can also ask the crew to
give arning on his behalf.........
remember : if a crew member messes around then he/she
should apologize and try to rectify the mistake but if u r
not at fault then dont take shit from anyone.......

Is This Answer Correct ?    5 Yes 8 No



Post New Answer       View All Answers


Please Help Members By Posting Answers For Below Questions

Have you experience of co-ordinating a function/ wedding?

2103


why do you want to work in uk?

1947


How to calculate total room revenue

2108


I have done my B.H.M in 2007 from Alagappa university and i want to join in tourism department,i dont no when they are conducting exams so please give some information to me..

2010


How did I calculate A 1)-Hotel Food & Beverage Cost give me Detail's with Separately (Food Cost Formula and Beverage Cost Formula Separately with details )and 2)-How to calculate Food & Beverage Profit & Loss given me answer with Details.

2964






7. Do you have reference list?

2725


Hi ... I have done my Engg in 2007. Basically i am interested in Hotel Management Field. So as per my interest i started a restaurant in 2008 of my own and have been managing till now. My restaurant is running successfuly. Now , i just wanna step in to the proffessional hotel management field.Is there any way for me to get in to this field with my restaurants exp. If yes, what skills are required and what whould be my first step in the hotel management field. Please help me out in this. Thankyou - Arun.

1869


If a hotel's restarant is declining in customer satisfaction, specifically with hostess attentiveness, bad table service, and the quality of food, what would be the best choice to make in order to eliminate these issues?

2087


defini spirit

1835


why do you want to join our hotel

2949


How often do you change design or Model of hotel?

2055


Hi t all ! i appliad for IRCTC?but i don't now how to prepare for Part-1 exam please any now about IRCTC sample Papers r syllabus plz plz mail me.satish6684@yahoo.com i will thank ful to u

3633


what measures you think this Airline is taking in response to its effects?

1960


why do u want to be a cabin crew?

2079


What do you think poses the greatest threat to Airline security today?

3666