What are the basic questions for freshers in bpo?
Answer Posted / priya
Look as a fresher in any industry, you will be asked about
introduce yourself
Detail about your family background
your hobby
Why do u want to join call center.
What is call center.
What is bpo.
U might be given some topic to speak about one minute
like speak on color, speak on your daily routine all this
is asked to chk your communication skills.
For freshers there might be written paper which include
grammer test, comprehesion, etc.
| Is This Answer Correct ? | 1110 Yes | 87 No |
Post New Answer View All Answers
how fast can you learn things?
What you would like to wear traditional or western ?
What part of BPO do you like and dislike?
What are the disciplinary actions as a Team Leader you will take if you come across a female employee who is sexually abused ?
What are the key aspects that can help to improve your customer service?
What was the difficult days in your life ? please elaborate
what are some aspects of your present or most recent position that you like?
If you have a superpower what would like to do for one day at work and why?
How do you tackle a customer ? Explain from your experience and what have learnt from that ?
what do you see yourself doing five or ten years from now?
How can you turn down a request from a valued client?
I m doing master in arts and recently i have started a job as hr officer in a call center so could u please suggest me at aryalasha@yahoo.com how should i proceed step wise .i would be very much grateful to u. -
What do you consider as your greatest weakness and strength?
6. When a customer has a problem, shows a sincere interest in solving it
Do you get along well with co-workers?