Answer Posted / priya
Handling an irate customer is really a challenge. But with
apologizing and proper attention to his concern makes him
happy. First step is apologize, then listen him carefully
the at last assure him that his concern will be handled
with immediate effect.
Note : Please suggest any other ways which can be think.
| Is This Answer Correct ? | 44 Yes | 3 No |
Post New Answer View All Answers
Tell me something about chennai for 2 mins.
9. Insists on error-free records
What is the procedure of Recruting done by BPO and what is the basic salary paid to the fresher ?
topic-what is retail ,politics in india,childhood,
What do you mean by interview?
Can you give me an example of a particularly difficult customer you had to deal with and how you used your skills to successfully overcome the problem they had?
name useful online tools that can be used for better customer service
Describe the assessment room ? What did u heard or watched recently?
What is called Team
Extra initiative by u in your current organization other than your KRA (Routine work)
Why candidate choose a voice profile instead of a non voice profile job?
hi r B.sc science 2 nd yr students can apply for appsc .exam pl tell me eligibility. to apply for that. and more details.
what is your career aspect & if they asked in general what should i answer?
speak about mumbai for 5 min
What is a bpo? : bpo