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When a customer starts abusing u how will u deal with him?
n what do u do?

Answer Posted / sri

as a customer service employee you can never abuse a
customers, if he/she starts that asked them polietly whats
the problem actually and solve satisfactorily even then
they are unable to satisy then plz forward this call to u r
higher employee r team lead r project lead....but as
employee u cannot abuse any customer....this is the first
lesson taught to employee in bussiness field..

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