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what is bpo
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- ADI, Aegis, Airtel, Bank Of America, BPO, Call Centre, Digicall Teleservices, GE, Genpact, HCL, HP, IBM, Infosys, Reliance, Satyam, Spanco, TCS, Tech Mahindra, Wipro, I also Faced
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Answer Posted / binny
full form of bpo business process outsourcing,outsourcing
is a process in which a company outsource its part of work
to third party organisation who ls specialize in that part
of work in order to concentrate its core competence,to
reduce cost etc.................
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Can you please help me calculate the pre tax profit for credit card for 2014 using the following Assumptions. Request you to list the steps used. Charges Late fee £12 per occurrence Over limit fee £10 per occurrence Cash fees 3% of cash withdrawal value Annual Fee £25 per account, per year Interchange 1% of transaction value KPIs Accounts overdue 10% per month Accounts over limit 15% per month Average APR 30% Balances revolving 90% of balance Average balance £900 at end of 2013 Expected growth in average balance (2014) 10% per annum Assumptions Open accounts 200,000 at 2013 year-end New accounts booked 5,000 per month Annual operating cost £50 per open account Cost of Acquisition £50 per account Provision rate 9% of total balances Annual cost of funds 4% by balance Charge off Unit charge-off rate in 2014 11% of accounts at 2013 year-end Unit charge-off rate in 2014 0% of accounts booked in 2014 Post charge-off recoveries 20% of balance Account Transactions Monthly turnover 5% of total month end balances Cash advances 20% of monthly turnover Additional Assumptions Please state any additional assumptions you have made to calculate your answer Thanks in advance,
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