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Answer Posted / rohit
when a customer calls an organization then it is an inbound
| Is This Answer Correct ? | 6 Yes | 5 No |
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minimum how many years of experience your company wants
give me some examples of where you have had a non satisfied customer and how did you handle it
why you want this job (specially when you go for first interview and changing the industries)
Dear All, We have running a esteemed consultancy [FOCUS CONULTANCY] in vadapalani. So any candidate who is interested workin with international & domestic call centre. Our biggest strength is our team work. We placed large number of candidates in international call centre. So, interested candidates pls mail your resume to hari@focusconsultancy.in or please walk in to our office at Focus Consultancy, #11, First Main Road, Vengishwarar Nagar, Vadapalani, chennai - 26. Ph.32462178. Landmark (near to vadapalani murugan temple)&(straight road from vengishwarar temple)&(near to Vijay pharmacy).
What is the difference between a bpo and a call center?
i have received my call caler till now what should i do
1. Rainy day ? 2. Tell me about mobile? 3. Traffic in Hyderabad? Please specify the number for which question the answer is
How can we control attrition and reduce shrinkage
Extra initiative by u in your current organization other than your KRA (Routine work)
If you were given a chance to talk to the president what would you like to ask and why?
Will you be happy to work in night shifts or over the weekends?
What would you do if your team ceased to perform? Them.
What is iso:9000 in outsourcing? : bpo
all general question related bpo and self
What book do you like to read and tell me something about it? What organizations do you belong to and what exactly do you do you there? ( these are the follow up questions being asked if you're a newbie in this industry,after answering the question " tell me something about yourself" because you mentioned the things that you justsaid such as your hobby, the organizations you're joining in, or books you read on, they will ask for more something about these things if you're lying or not, so be specific as well with your answers.)
