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Answer Posted / bhavya
good for health.... keep smiling....
be happy..
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tell about ur self,what do u know about call center n iam an Be graduate how i should answer
How can you relate call centers to bpo?
How long did you travel to get here in our office?
Our call center is involved in activities that bend many laws, would you still work with us? Pay is huge
what are the key resposibilities of Team Leader
First round was HR round. The questions asked were: Tell me about yourself? Where were u born and brought up? I'l give u a sentence like a "walk in the park" or "walk in the vegetable market". Now frame a short story around it. Next was aptitude round, where 1 logical question such as "A works not in mangalore, not in mysore. B works in Mysore and not in mangalore, not in bangalore. C works in Mangalore. Then where does A work?" The rest were simple english questions and a passage was given and some questions asked from it. Next was technical round. The questions asked were: What is an IP address? What are the different types of networks(A,B,C,D,E) Can u tell me the address range of A,B,C,D,E networks? Why do we use these different networks? What is static Ip address? What is Dynamic IP address? How do we find out the IP address from your computer? What is the use of DNS? Next was OPS round. The questions asked were: Tell me more about yourself. What are ur expectations from the job? Describe success in terms of job? What is ur ideal job? Are u comfortable to work in night shifts? Sometimes a person younger to u might be in a better position. Are u comfortable taking directions from him? What is ur expected salary? If the software sector booms, Would u change ur job?
How to deal with a customer who denies paying for the product?
what do you see yourself doing five or ten years from now?
Can you work independently?
What are advatages and disadvatages of BPO job?
Had you thought of leaving your present position before? If yes, what do you think held you there
How can you resolve the problem to customer’s satisfaction?
What are the disciplinary actions as a Team Leader you will take if you come across a female employee who is sexually abused ?
What factors you should consider while creating a newsletter for a customer?
I mean if we both are strange for each other & i want to make friendship within 10 min. then what is the all process of that like "hell i m neeraj if u dont mind may i take ur 10min. then 2ns person says that why not sure" so plz guide like it ?
