Wht quality you need in call centre?
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Answer Posted / shrayansh jain
THERE ARE MANY QUALITY REQUIRED
1. PATIENCE
2. GOOD COMUNICATION SKILLS
3.EMPATHY
4.SELF CONFIDENCE
5.GOOD LISTINING POWER AS WELL
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hey.. what do you know about HSBC??
What do you know about us?
what's ur financial needs? how to face a furious customer? do you know how to motivate other?
Name the factors you need to take into consideration before conducting a survey for customer service satisfaction
actually what is the working of a call center? what is the method of process and how do they get source?
How can you get responsive customer feedback?
What is onshore outsourcing?
hi i went for a walk to hsbc(call center) and i attended to written and telephonic round and next i have to face avp round what type of questions i have to face in that round please sujjest me
1. If You join the company then what is the first thing you want to do , which you were not able to do in ur previous company? 2. Being a MCA graduate why you are looking for a call center job? 3. You don’t have any experience in call center field? why should i hire u? 4. q: why did u join in call center: ans: Now a days call center are glittering high in the market.They offering nice package and career.obviously one day you will be in a good position.it offers a lot of scope in developing your position 5. Tell something about BPO 6. Which colour do u like? 7. Why did you want to join the call center? 8. what is the difference of domestic and international call centre? 9. why do you want to join a call centre being a computer science graduate? 10. Tell me about your favorite colour? 11. What would u do, if u become a prime minister of ur country for six months 12. As am a fresher i don’t know how to attend a interview ,give me some tips? 13. Can u stay awake in the night? 14. Do u know how to speak English with American accent? 15. Do u have the patience to listen to others’ problems?
1. Has modern looking equipment
Why you want to change the job line (i.e. Secretary to Back-ed-process
Are you willing to work for long hours, if the project demands that from you?
Have you ever worked in a call center before? If so, how long did you work there?
What you know about call center?
can any 1 say how much % is eligible for wipro bpo?
