Wht quality you need in call centre?
Answer Posted / shrayansh jain
THERE ARE MANY QUALITY REQUIRED
1. PATIENCE
2. GOOD COMUNICATION SKILLS
3.EMPATHY
4.SELF CONFIDENCE
5.GOOD LISTINING POWER AS WELL
| Is This Answer Correct ? | 3 Yes | 1 No |
Post New Answer View All Answers
What are the major sectors for outsourcing? : bpo
Why are like to work in my company?
hi guys in intelent global service comp they asking basic question onli, for nonvoice 4 rounds its very easy
if a costumer is used to buy Rs 15/kg he comes to you in your shop and you are selling 30/kg then how you will satisfy the costumer as well as management?
What are the responsibilities of administrative officer in some educational institutions
How would you sell ice cream to Eskimos?
Give me a scenario of someone has mistaken for giving wrong instructions and did you do if you were on that position?
sell to me a phone....
How the analysis of departed customer help your organization?
How will you manage agents who are more tenured in the organisation and are elder to you ?
Respected sir,madam this is jyoti ranjan intersted for(BPO/CALLCENTER) so if u would send 2 me all types of BPO/CALLCENTER question then i shall greatfull 2 you.thanking you.
1. If You join the company then what is the first thing you want to do , which you were not able to do in ur previous company? 2. Being a MCA graduate why you are looking for a call center job? 3. You don’t have any experience in call center field? why should i hire u? 4. q: why did u join in call center: ans: Now a days call center are glittering high in the market.They offering nice package and career.obviously one day you will be in a good position.it offers a lot of scope in developing your position 5. Tell something about BPO 6. Which colour do u like? 7. Why did you want to join the call center? 8. what is the difference of domestic and international call centre? 9. why do you want to join a call centre being a computer science graduate? 10. Tell me about your favorite colour? 11. What would u do, if u become a prime minister of ur country for six months 12. As am a fresher i don’t know how to attend a interview ,give me some tips? 13. Can u stay awake in the night? 14. Do u know how to speak English with American accent? 15. Do u have the patience to listen to others’ problems?
What problem did you encounter and how did you overcome them?
If I spoke with your previous boss, what would he or she say are your greatest strengths and weaknesses?
What do you consider as an important aspect of a successful call center?