Interested to Buy Any Domain ? << Click Here >> for more details...
Waht is call centre or what do you understand by a call
centre?
- 9 Answers
- 18427 Views
- CM, IBM, I also Faced
- E-Mail Answers
Answer Posted / pawan
A call center is where we have interaction between customer
and executives. In these we have two kinds of process r
there one is INBOUND,other one is OUTBOUND
In inbound we will get calls from customers and where as in
outbound we have to make a call n do our business. We have
two types, morning shifts r called as domestic call centers
n Night shifts r done by MNC's . And these MNC's r also
called as BPO. It is the US, UK based process. so for that
fluency and communication in English is must.
| Is This Answer Correct ? | 6 Yes | 1 No |
Post New Answer View All Answers
Which place most you like and why?
When the interviewer asks "being a B.Tech graduate why do you prefer BPO ?", what should b my answer
I am working in pharma company from last 15 years and my age is 36 years now i want to join BPO can i join ?
How can you improve customer service without spending any money?
1.Please tell me a little about your country. 2.How long have you been in the U.S.? 3.What do you remember about your education when you first started school? 4.Can you please tell me about the curriculum (classes) that you were required to take in high school? 5.How many students were in a typical class in your high school? 6.What were the classes like….was it mostly controlled by the teacher or did students work in groups and interact with one another as well as the teacher? 7.Are there differences between your school experience in your home country and the way classes are taught here? If the answer is ‘yes’, please describe the differences. 8.Do you think that high school was difficult and challenging or was it quite easy for you? 9.Did you enjoy high school? Why or why not? 10.Do you have anything else you’d like to tell me?
HANDLING OF ALL FRONT OFFICE QUERIES PERTAINING TO CONSUMER ACCOUNTS AND INTERACTION
Explain how to tackle the customer language barrier that exists in between?
why was the inbond process of vodafone
hi, could u tell me how to sell a pen in hindi
Hey this is lucky i have finished 2 rounds of dell. i have next round ,i.e operational. i dont have any idea abt it can sum1 help me out my id is vijaya_625@yahoo.com
Hi, this is Alaguraja working for a KPO sector. recently i got a offer from TCS E-Serve with good hike after all my formalities done the HR called me and said that I have to join within 10 days though she knows that I have to be in notice period (30 days) in my company where there is no compromise in that. I asked her that will you relieve your employee if there is any requirement from your side. But she simply said, "I don't know" you speak with your HR and confirm whether you can join or not....... Pls answer.
) Daily Routine? b) Story Making? c) School or College Farewell? d) Daily routine of Mother?
Describe a situation in which you inspired trust and respect in your team.
What are your advantages as a newbie?
why telecom fraud happening in india??
