How is AHT Calculated
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how many type of call center
tell somthing about u r father?
why you want to join non voice (backend) process whereas u have lots of exeperince in voice process
19 Answers Accenture, Amazon, Arvato, Flipkart, IBM, Quatrro,
What is the metric RSA?
Why do you think customer service is most important? ( elaborate your thoughts logically with critical analysis for the assessment)
Why do you want to join a BPO at this age itself?
i completed my MCA in the year 2008, due to recession i want to shift to the bpo field. In bpo if they ask about the question like "being a MCA post graduate student why do u want to join in bpo" what i need to answer to this question? please help me out!
Do u consider yourself as a successful person? And why?
14 Answers Convergys, Genpact, Kochar Group,
about your school days
3 Answers HomeShop18, IBM, IIT, Tech Mahindra,
Why do you want to become a quality evaulator and what do you know about the job profile of a quality evaulator in BPO?
0 Answers Convergys, Tech Mahindra,
Where do u want to c urself in next 5 years in Genpact?( or any company)
2 Answers Call Centre, Genpact, HCL,
what is the diffrence of domestic and international call centre?
18 Answers DELL, Genpact, HCL, IBM,