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what is the defference between call centre and bpo???
- 4 Answers
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- Bank Of America, DELL, IBM, SOFT, I also Faced
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Answer / madhesh
Call center and bpo are same.. There are two type of process
1.front office 2.back office.In front office they are
providing the service through phone calls (voice support
only),like Customer care, telemarketing... In back office
they are doing internal job like, payroll, HR, Banking(Voice
& non-voice both)... BPO's are doing both front office and
back office works. Call center is doing front office work
only.
| Is This Answer Correct ? | 14 Yes | 2 No |
1.BPO is for promoting the business.it provides updated information like offers to customers.
2.call center is also providing the same but in this case
customer can consult for any information like how to use product efficiently,clarification of doubts in process of using product
| Is This Answer Correct ? | 5 Yes | 0 No |
Answer / baba
kyuki call center m costumer ki suno,and bpo m apni
suno,,,,,,,,and live life...and in evening take one pack of
vodka...........
| Is This Answer Correct ? | 6 Yes | 15 No |
Answer / sam
call center call cener hota hai aur bpo b call center hi
hota hai to koi farq nahi hoga
| Is This Answer Correct ? | 1 Yes | 17 No |
Why did you left your earlier job?
why you feel you are a right fit for this position?
speak for a minute where you reside?
8 Answers DELL, HCL, Mphasis, Wipro, WNS,
how can i speak my reference?
what is a call centre ?
3 Answers IBM, InterGlobal, NIIT, Wipro,
why do u want to get the job in genpact?
How to deal with the customer having a language barrier?
what is genpact
what is your daily routine in school days?
What's your favorite food tell me how to cook it? So you like to read books, tell me something about the book that you red last time? and you belong in different organizations, tell me what else do you do there and what is this organization that you belong to? ( these are the follow up questions sometimes being asked to prove if you're lying or not, so the tip here's be specific with your answers to make them believe in what you're sayin. These questions are being encountered after answering the question,of telling something about yourself.)
why are u looking a job in call centre
what is the everyone human's victory.
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Call Centre AllOther (2477)
