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what is the defference between call centre and bpo???
- 4 Answers
- 10342 Views
- Bank Of America, DELL, IBM, SOFT, I also Faced
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Answer / madhesh
Call center and bpo are same.. There are two type of process
1.front office 2.back office.In front office they are
providing the service through phone calls (voice support
only),like Customer care, telemarketing... In back office
they are doing internal job like, payroll, HR, Banking(Voice
& non-voice both)... BPO's are doing both front office and
back office works. Call center is doing front office work
only.
| Is This Answer Correct ? | 14 Yes | 2 No |
1.BPO is for promoting the business.it provides updated information like offers to customers.
2.call center is also providing the same but in this case
customer can consult for any information like how to use product efficiently,clarification of doubts in process of using product
| Is This Answer Correct ? | 5 Yes | 0 No |
Answer / baba
kyuki call center m costumer ki suno,and bpo m apni
suno,,,,,,,,and live life...and in evening take one pack of
vodka...........
| Is This Answer Correct ? | 6 Yes | 15 No |
Answer / sam
call center call cener hota hai aur bpo b call center hi
hota hai to koi farq nahi hoga
| Is This Answer Correct ? | 1 Yes | 17 No |
Whatb is Bpo? What is Call centre? What is Telemarketing?
Are you willing to work for long hours, if the project demands that from you?
HR: If you get a Opportunity to go with a reputed company which is ready to pay more than what we r going to pay here. Will you quite the job from here or what? This is the common question used to ask by every HR. Obviously everyone will has to say YES but unfortunately for the hell shake we to need to say NO so give me a correct and positive answer.
U have done BTECH still u want to join BPO why?
19 Answers Cap Gemini, FirstSource, HDFC, IBM, Maven Infotech, Mphasis, Sitel, Wipro, WNS,
If you were hiring a person for this job, what would you look for?
What is called Team
what is the diffrence of domestic and international call centre?
18 Answers DELL, Genpact, HCL, IBM,
what motivates you? also have you used these motivators with other
What is the difference between KPO and BPO ?
what kinds of questions will i be ask for the work at home job
About myself and computer networking
2 Answers DELL, iEnergizer, Ocwen,
TO LIVE LONG LIFE WAT U WIL DO
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Call Centre AllOther (2477)
