Answer / madhesh

Call center and bpo are same.. There are two type of process
1.front office 2.back office.In front office they are
providing the service through phone calls (voice support
only),like Customer care, telemarketing... In back office
they are doing internal job like, payroll, HR, Banking(Voice
& non-voice both)... BPO's are doing both front office and
back office works. Call center is doing front office work
only.

Answer / chandrasekhar

1.BPO is for promoting the business.it provides updated information like offers to customers.
2.call center is also providing the same but in this case
customer can consult for any information like how to use product efficiently,clarification of doubts in process of using product

Answer / baba

kyuki call center m costumer ki suno,and bpo m apni
suno,,,,,,,,and live life...and in evening take one pack of
vodka...........

Answer / sam

call center call cener hota hai aur bpo b call center hi
hota hai to koi farq nahi hoga

What Motivates you for this job ?

2 Answers   IBM, Southeast Eminence,

---

i am 10 pass with cbse board can i get a job in call center

2 Answers   Call Centre,

---

how do u demonstrate in strong situations?

0 Answers   Vodafone,

---

factors of gangsterism

1 Answers  

---

what is political science? and why do you like this?

0 Answers   Idea,

---

tell me some thing about yourself?

5 Answers  

---

I want to know what are the technical question they ask in HP for TSR

1 Answers  

---

What is your biggest achievement? Can you give me an example of ?

0 Answers  

---

what is the actual job at a call centre

1 Answers   BPO, Call Centre, DigiCall, Vodafone,

---

what kind of job you are looking at?

1 Answers  

---

where do u see your self in the next five years???

11 Answers   IBM, Intelenet,

---

why u want to work for us?

4 Answers   Cipla, Torrent Pharma,

---