unix system is a)multi processing b)multi processing ,multiuser c)multi processing ,multiuser,multitasking d)multiuser,multitasking7 15561
What's the meaning of Preferential Creditor?
An electron is injected into a region of uniform magnetic flux density with the components of velocity parallel to and normal to the flux. What is the path of the electron?
hi, my qusetion is that plz send me the complete testplan and test cases of any web application with testing too so i have an idea bcz i have no any experience in it
wht is difference b/ osi & tcp/ip model
what's the difference between windows serevr 2003 or windows XP.
I need some help with my interview answers for TeleTech. Here are the questions I have to answer and the answers I plan to give to the company. Please could you help I want to make sure I do the best possible. Thank you in advance, Jose 1.New processes and procedures can be disruptive. What actions have you taken when you’ve been asked to significantly change a work process or procedure? What were the results? The only thing I can think of is when the company changed the software they were using to interact with their customers the CRM. It was a little bit challenging. What I did was study the new software in detail to be ready to interact with customer quickly and efficiently using the company's new CRM software. 2.Tell me about a time when you have had to deal with a difficult customer. How did you handle the situation? One time a customer called in to the company and was upset because a technician did not arrive at their house to resolve the problem they were having with their internet not working. So after listening to the customer problem and making sure I understood the problem I showed empathy to the customer and assured the customer I understood the problem and took ownership of the problem making it my own. I reassured the customer I would find a solution to their problem and later found out that the customer was misinformed about the time the technician was suppose to arrive at the customers house, informed the customer of the correct time the technician was scheduled to arrive at her home and apologized for any inconvience that they may have experienced. 3.Sometimes if we’re lucky, we can identify a small error or problem and correct it before it becomes a headache. Has this ever happened to you? Yes, it has one time while I was talking with a customer about a problem they were having logging into the company website. I asked the customer to verify the email address they wanted to use on the company website. After verifying with the customer noticed the customer had the wrong email address on file and immediately changed the customer email address to the email address of the customer. 4. What general questions would you ask a customer prior to starting to troubleshoot their issue? I would first ask the customer what issue they are having? I would then let the customer explain in their own words what they have experienced and not interrupt the customer. After I begin understanding the customer issue I would start using closed ended questions that require more specific answers to narrow down the problem and possible resolution. Next I will verify my understanding of what the customer has told me and get the customer to agree that I understand the issue.(Eg. Okay so your having trouble try to logging into our website it tells you invalid password is that correct?) If the customer agrees then I will proceed to resolve the issue by asking more questions and proceed to the solution. I will not continue until the customer agrees that I understand the issue. 5. What steps should be taken to install software via a CD? First make sure there is no CD in the CD drive if there remove the CD from the computer and put in the CD of the software you are trying to install. Next Open My Computer Within the My Computer window, open the drive that contains the installation files. For example. If they're on a CD or DVD open the D: drive or the letter of the disc drive. Next Within the drive that contains your files, locate either a setup or install file. Double-clicking on this file should start the installation for the program. If you see multiple setup or install files, try to locate the Application file or double-click each of setup or install files until you find the file that starts the installation. Many times the icons associated with the installation files have the same name.
How to calculate stabilizer for a machine
How to Extract emmission spectra from flow cytrometry data ?
The server is already having the list of IP addresses of all its authorized clients & if any client is requesting the server to do a task, it is sending its IP address(encapsulated in the packet) to the server.The server can easily match that IP address with that on its list and check if it's authorized client or not, then why we need inverse domain...........
can a machine with a single DNS name have multiple IP address?how could this occur.
what is a bus riser in power system and why it is used
discuss elaborately finencial services
For the second gear in a synchromesh system, the drive transfer will be through a) U1, U2, C, F2, and splines b) U1, U2, C, F1, and splines c) U1, U3, D, F3, and splines d) U1, U4, U5, E, F2, and splines
Is compatabilitytestig and port testing are same
i want the steps involved in the customization for the process order. my situations is if i take the process order for x qty then stores people can issue only x qty not less or not more. how to do this. pls help me