Answer Posted / preeti rana
business process organisation
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What steps will you take to deal with an unsatisfied customer?
Why you left your previous company or why you want top leave your current company.
How would your team/manager describe you?
How to know what will be the tech-support of a particular company?(eg: what would be the tech-support in genpact?)
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what's ur financial needs? how to face a furious customer? do you know how to motivate other?
why you are opting BPO jobs if you having a degree of MSc?
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Do you know the procedures which should be followed while talking to a customer?
Speak about "The impact of coffee in our daily life"
topic-what is retail ,politics in india,childhood,
How can you relate your previous job to this job? How can you relate your degree to this job?
Will you be happy to work in night shifts or over the weekends?
what expectations do you have by own skills?
what is the key aspect that helps improve customer service?