well, in call center there are requirement of three things 
basically, first (confidence, while interacting the cliet  
those who are sitting overseas even without having seen 
them), Second (good communication skill with an appropriate 
knowledge of Computer with good typing speed) and third 
which is one an important thing that is (an Experience) in 
the same industry...so, in myself i find all these 
qualities...nd i m also holding knoledge how thing happens 
in the processes of call center..