In this area you get a lot of scope building a team, 
leading them,managing, where you know your potential.you 
will have of challenges to face compare to other industries 
where you wont get much interaction with other team mates 
unless or until you have something to discuss.

In call centre the biggest assest is that you are 
receprocating with ur team.You will have different people 
reporting to you which infact helping you to understand 
their mentality and allows to tackle them indvidually.