I wasn’t able to keep a good employee once who would been 
in any facility for ten years.  His job description was 
rewritten to require computer skills.  I offered to send 
him to night classes, but he refused the help. I had no 
option but to replace him.  In retrospect if I would 
encouraged him and other employees to acquire new training 
periodically, he might not have been overwhelmed by the 
time his position was reworked.