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Categories >> Call-Centre
 
  Call-Centre-AllOther (984)
 


 

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Question
Do you believe that customer is always right? and why?
Rank Answer Posted By  
 Question Submitted By :: Drei De Vera
I also faced this Question!!   © ALL Interview .com
Answer
yes ! customers are always right the thing is their quaries 
are difficult we hav to understand them therefore cus are 
always right.
 
0
Pravin
 
 
Answer
yes
 
0
Hasan
 
 
Answer
no customer is not always right sometimes they are behaving 
like child and even dont try to understand that a 
particular problem is just because of him not by the 
company.
 
0
Bhargava
 
 
 
Question
what is your short term and long term goal from our company?
Rank Answer Posted By  
 Question Submitted By :: Drei De Vera
I also faced this Question!!   © ALL Interview .com
Answer
short term is to join ur organization and long term is to 
achive my personel goal as well as organization goal...
 
0
Hasan
 
 
Question
what is your expectation to our company? and what is my
expectation from you?
Rank Answer Posted By  
 Question Submitted By :: Drei De Vera
This Interview Question Asked @   Atos-Origin , Cognizent
I also faced this Question!!   © ALL Interview .com
Answer
itt depends
 
0
Hasan
 
 
Question
why do you left the job
Rank Answer Posted By  
 Question Submitted By :: Senior Excutive
This Interview Question Asked @   WNS
I also faced this Question!!   © ALL Interview .com
Answer
because i want growth and gain the knowledge
 
0
Senior Excutive
 
 
Answer
bez i would liketo work on a various process with brand 
name to get more experiance . which will help me for future
aman kuamr PH:-9891482040(do,t hesitate to ask more )
 
0
Aman Kumar
 
 
Answer
family reason
 
0
Hasan
 
 
Answer
i want to gain more knowledge and i want to work on various 
process i t reall help to   me to grow in my carriedr as 
well as postion
 
0
Gurunath
 
 
Question
i want call center apptite test questions and answers also 
pls help me
Rank Answer Posted By  
 Question Submitted By :: Lakshmi
I also faced this Question!!   © ALL Interview .com
Answer
pls help me out
 
0
Hasan
 
 
Answer
1:- What is the defference b/w virus and scan?

Ans:- spam is an unwanted e-mail messages, frequently with 
commercial content, in large quantities to an 
indiscriminate set of recipients.

computer virus is a self replicating program which that can 
crash the system.

2:-   Re: why do you choose this company?

Ans:- Because it is one of the best companies in this field 
and 
it will provide growth for the Freshers also.

3:- Being a MCA graduate why you are looking for a call 
center job?

Ans:- BPO is a fast growing sector. So there are alot of 
oppurtunities for growth...besides,being a fresher..as i 
have no work expeience ... working in a BPO will give me 
feeling of office environment and help me a alot to learn 
from my seniors...

4:- who is ur fav Cricketer and why?

Ans:- At present Dhoni seems to be my favourite cricketer 
coz he 
has won us T20 World Cup and Australian One Day Series. The 
main quality is in his captaincy. As a captain, he don't 
hesitate to tell Sachin and the senior players 'perform 
well or get out of the team'; which I think is the key to 
his captaincy and his success.

5:-what is the defference b/w call center and bpo?
Ans:- A Business Process Outsourcing (BPO) organisation is 
responsible for performing a process or a part of a process 
of another business organisation; outsourcing is done to 
save on costs or gain in productivity. 

A call centre performs that part of a client's business 
which involves handling telephone calls. A call centre, for 
example, might handle customer complaints coming in over a 
telephone. 

6:- what do you mean by firewall?

Ans:- It is a s/w ,which protects ur computer from 
different spam
and from unauthorized access.
 
0
Ajay Sharma
 
 
Question
SPEAK ON FASHION FOR 5 MINUTES?
Rank Answer Posted By  
 Question Submitted By :: AXJ
This Interview Question Asked @   Jindal , Jindal
I also faced this Question!!   © ALL Interview .com
Answer
what i personally feel fashion is all about entertainment
fashion keeps a person happy and prosperous.now a days every
thing has been a fashion
 
0
Vikash
 
 
Answer
now a days fasion is a requirement.... v indians r running 
towards western culture & western culture is full of 
fashion....a person whois waering good clothes clothes is 
admiredevery where...
 
0
Tarun Bansal
[EXPERT SERV]
 
 
Answer
fashion its means a western culture but today youth much more
intrested in western culture and adopt varoius types of
habits like food, clothing,etc...in some point of view
fashion is a good thing why because we accuring new trend to
our younger generation...
 
0
Krishnan
[EXPERT SERV]
 
 
Question
WHAT DO U MEAN BY BRAND NAME?
Rank Answer Posted By  
 Question Submitted By :: AXJ
This Interview Question Asked @   HCL
I also faced this Question!!   © ALL Interview .com
Answer
Brand is the identity of your product, brand name is very 
impt.it brings popularity for ur 
product as wel fame, reputation, respect, etc., nowadays 
buisness is competitive their are
several brands into the market, everyone has their identity 
to bring their brand up.. 
for Eg: i have bought a new jeans from a wrangler store 
that look good n even it fits on me 
very wel this i wil share wit my friends obviously they ask 
me what was the brand here what 
impt. is brand not the jeans coz the jeans wil get you into 
that particular wrangler store
so, the brand name is very impt.
 
0
Syed
 
 
Answer
Brand name tell us about the quality and identity of the 
product.The company is serving to us.......
 
0
Shashidhar
[EXPERT SERV]
 
 
Answer
Brand name means indicating good quality of material used 
for product.
gooood services from company to customer.
customer stasifaction about product.
 
0
Guest
[EXPERT SERV]
 
 
Question
TELL 5 ADVANTAGES AND DIS-ADVANTAGES OF SUNSHINE?
Rank Answer Posted By  
 Question Submitted By :: AXJ
This Interview Question Asked @   Genpact , Genpact
I also faced this Question!!   © ALL Interview .com
Answer
we get black color.
 
0
Gisan
 
 
Answer
Advantages: 

1.we will get a new day to start our good work.
2.we will get new opportunity to succeed on a new day what 
we lost last day.
3.Peoples will do yoga,execise & specially Surya Namasakara 
to gain good knowledge.
4.we will get more & more experience day by day in our life.
5.Happy for night-shifter's.

Disadvantages:

1.we will get more sleep so laziness.
2.we will be young bcoz our age won't get add.
3.No work for Day-Shifter's.
4.Happy for theives.
5.No chance of yoga & Surya Namaskara. so, no knowledge 
improvement & all.
 
0
Poornima
[EXPERT SERV]
 
 
Answer
advantages
it gves us new day.
it symbolizes dat u can alwaz rise again after a fall.
it gives life to humans and plants.
its the reason for rain which makes trhe earth blossoms.
disadvantages
excess of heat causes droughts.
it causes skin cancer.
it causes sun tan.
it causes deterioration of many plants by burning their 
leaves that provide us with oxygen.
 
3
Shweta Sharma
[EXPERT SERV]
 
 
 
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