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 Call Centre AllOther interview questions  Call Centre AllOther Interview Questions
Question
what is bpo?
 Question Submitted By :: Guest
I also faced this Question!!     Rank Answer Posted By  
 
  Re: what is bpo?
Answer
# 1
bpo stands for Business Process Outsourcing and it have two 
process inbound and outbound. In Inbound process the call 
were recied by the customer and in Outbound Porcess call 
were made.
 
Is This Answer Correct ?    12 Yes 4 No
Sandeep
 
  Re: what is bpo?
Answer
# 2
BPO means Business Process Outsourcing. When a company is 
migrating or outsourcing some or all of its processes to 
another Country or Business Associate is actually called as 
BPO. Usally in India BPO is Misunderstood as Call centers. 
All the processes including Banking, Insurance, software 
and Medical transcription which we do for the line of 
business from an other country comes under BPO. The two 
types of BPOs are Domestic and MNC BPOs and two types of 
processes are Voice based and Non Voiced Processes.  A 
company does Outsourcing mainly for Cost reduction, Quality 
and to get 24*7 service, as u know most of the employees in 
developed countries rarely use to  work on holidays, 
nightshift and Over time.
 
Is This Answer Correct ?    11 Yes 0 No
Reni Devarajan
 
 
 
  Re: what is bpo?
Answer
# 3
bpo is a buisness process of outsoucing which is use to 
exchanging data across the world.
 
Is This Answer Correct ?    2 Yes 4 No
Hari Shanker Singh
 

 
 
 
Other Call Centre AllOther Interview Questions
 
  Question Asked @ Answers
 
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What a major obstacle you've had to over-come? (Please answer ASAP!)  2
what motivates you or drive you?  6
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Why you want to join us???? Sipro3
How would you relate your key competencies to this position?  2
what is the difference between fun and entertainment?  3
can anyone gave me a sample phone conversation between agent and customer... a complainant customer pls... BA-Continnum-Solutions1
Has Convergys opened in LKO TeleTech1
why you want to join a call center as a quality analyst Wipro2
WHY JOIN IN CALL CENTRE Vodafone1
What do you consider to be the important of teamwork? Wipro2
What was the outcome when you had to take a lead in an important project? please answer my question asap!!!! thank you Convergys1
what is a call centre? HSBC5
What is the difference between in BPO, KPO and LPO.  7
speak about transportation for 3 minutes (topic) GE4
how can i get this job  1
what you do if you get a lottery Sitel4
What is IVR? HCL5
HI MY NAME IS DHRUVA CHANDRA I HAVE FAILED INTERMITTENT THIS YEAR CAN I JOIN A CALL CENTER & even iam not 18 i am just 17 TATA1
 
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