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Categories >> Call Centre >> Call Centre AllOther
 
 


 

 
 Call Centre AllOther interview questions  Call Centre AllOther Interview Questions (2007)
Question
What is the meaning of outsourcing in bpo ?
 Question Submitted By :: Call-Centre-AllOther
I also faced this Question!!     Answer Posted By  
 
Answer
# 1
Outsourcing is subcontracting a process, such as product
design or manufacturing, to a third-party company. The
decision to outsource is often made in the interest of
lowering cost or making better use of time and energy
costs, redirecting or conserving energy directed at the
competencies of a particular business, or to make more
efficient use of land, labor, capital, (information)
technology and resources
 
Is This Answer Correct ?    93 Yes 13 No
Dinesh S
 
Answer
# 2
Contracting with another company or person to do a
particular function
 
Is This Answer Correct ?    31 Yes 9 No
Arunkumar
 
 
 
Answer
# 3
Business process outsourcing (BPO) is the contracting of a
specific business task, such as payroll, to a third-party
service provider. Usually, BPO is implemented as a
cost-saving measure for tasks that a company requires but
does not depend upon to maintain their position in the
marketplace. BPO is often divided into two categories: back
office outsourcing which includes internal business
functions such as billing or purchasing, and front office
outsourcing which includes customer-related services such as
marketing or tech support.

BPO that is contracted outside a company's own country is
sometimes called offshore outsourcing. BPO that is
contracted to a company's neighboring country is sometimes
called nearshore outsourcing, and BPO that is contracted
with the company's own county is sometimes called onshore
outsourcing.
 
Is This Answer Correct ?    16 Yes 3 No
Mallesh Gouda
 
Answer
# 4
bpo is the hub of all communication and Bpo is a wing of
business activities where the employees take inbound and
outbound phone calls
 
Is This Answer Correct ?    17 Yes 12 No
Sunder Singh Sandhu
 
Answer
# 5
BPO outsourcing is meant to keep-up to customer demands and satisfy all customers for absolute results. Many customers are not ready to listen to anything that the executive says because they do simply not understand enough. These customers are handled by the team leaders only. 
Is This Answer Correct ?    8 Yes 11 No
Ankana
 
Answer
# 6
outsourcing means its inform to the ourstation customer
about our information and we coviance to them correct about
our company information
 
Is This Answer Correct ?    41 Yes 45 No
Mail
 
Answer
# 7
outsourcing means doing a project for a company with a help
of unknown friends
 
Is This Answer Correct ?    14 Yes 19 No
T.sindhu Gayathiri
 

 
 
 
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HOW CAN U SAY TIME IS MONEY. DO U CONSIDER YOURSELF AS A SUCCESSFUL PERSON? AND WHY? what are your contributions in order to meet the goals of our company?   3
Explain how you would be an asset to the organization. TELUS 2
What do I need to enter the BPO arena?   6
why you want to join our company? Wipro 10
WHAT U KNOW ABT BPO, SPEAK ON A TOPIC- YOUR DREAM HOME, YOUR SCHOOL DAYS, YOUR BEST FRIEND, WHY YOU WANT TO JOIN BPO, WHY SHOULD WE KEEP YOU , Wipro 1
What is North Bridge and South Bridge? Sutherland 2
if u hv been invisible for a day what will you do? HCL 28
HOW ABOUT THE FIVE YEARS FROM NOW AND WHY DID YOU CHOOSE THIS OUR COMPANY Wipro 4
tell me about zenpact ? BPO 3
What do you consider to be the important of teamwork? Wipro 2
is RAM external memeory? Genpact 6
 
For more Call Centre AllOther Interview Questions Click Here 
 
 
 
 
 


   
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