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 Tourism Hotel AllOther interview questions  Tourism Hotel AllOther Interview Questions
Question
What would you do if you saw a passenger being abusive to a 
member of cabin ?
 Question Submitted By :: Guest
I also faced this Question!!     Rank Answer Posted By  
 
  Re: What would you do if you saw a passenger being abusive to a member of cabin ?
Answer
# 1
i will tell him that he(passenger) is creating scene and is 
making fun of himself. After listening this i m sure he
(passenger) will sit peacefully.
 
Is This Answer Correct ?    0 Yes 2 No
Manjinder Kaur
 
  Re: What would you do if you saw a passenger being abusive to a member of cabin ?
Answer
# 2
first of all, i'll try to knw the problem why he's 
abusing 'and then i try to solve it ...bt in case ,if  i m 
nt able to solve it .then i'll call ma seniors to make him 
calm down !!!
 
Is This Answer Correct ?    4 Yes 0 No
Kamal Rana
 
 
 
  Re: What would you do if you saw a passenger being abusive to a member of cabin ?
Answer
# 3
first of all, i'll try to knw the problem why he's 
abusing 'and then i try to solve it ...bt in case ,if  i m 
nt able to solve it .then i'll call ma seniors to make him 
calm down !!!
 
Is This Answer Correct ?    2 Yes 0 No
Kamal Rana
 
  Re: What would you do if you saw a passenger being abusive to a member of cabin ?
Answer
# 4
1stly i will try to know the problem.if thr is mistakeof 
crew member thn on his/her behalf i said sorry to him,and 
try to solve problem very calmly first,and if im unable to 
dis...ivl contact my seniors .
 
Is This Answer Correct ?    3 Yes 1 No
Kamini Grover
 
  Re: What would you do if you saw a passenger being abusive to a member of cabin ?
Answer
# 5
first - I will ask the member to stay away from the 
passenger eye , That will help me to solve the problem and 
controle the passenger .
    second - I will tray to serve the passenger with a 
smile . 
    therd - If the passenger start talking about the first 
cabin crew i will listen to hem/her tel the end of the 
speech and keep saing ( I understand your anger ser i am 
her for you , if you need any thing just call me ) . 

  note : its a flight wich will end so its easy to be 
solved . ( seniors cabin crew shuold be informed )
 
Is This Answer Correct ?    0 Yes 0 No
Ahmed
 

 
 
 
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