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Categories >> Call Centre >> Call Centre AllOther


 Call Centre AllOther interview questions  Call Centre AllOther Interview Questions (2007)
why should we hire u?
 Question Submitted By :: Call-Centre-AllOther
I also faced this Question!!     Answer Posted By  
# 1
I am a man with a great dedication towards my work . Once I
have started doing any work , i keep on doing it until and
unless i m not fully satisfied . If the client is fully
satisfied but I feel some raw edges are there and
finetunings are still 2 be made ,I try to seek more and
more perfection. Due 2 my thirst to learn something new and
to give something extra , u should hire me.
Is This Answer Correct ?    72 Yes 9 No
# 2
you should hire me because i simply very dedicated with my
work and wanted to stisfy anyone with my service for which
he or shw paying to me and very dedicated to work as know
everyone is needed right help and support and i could be
able to satisfy the costumer with grat deal as i believe in
Is This Answer Correct ?    30 Yes 13 No
# 3
I storngly belive that my technical skills matching with
the curent requirements,also i wil contribute my self to
the organaisation for the devolpment of this company.
Is This Answer Correct ?    8 Yes 3 No
Ramarao Boina
# 4
The basic Reason , that i would be hiered in the company
would be if the company thinks that i am the right person
for the right job . For sure i should be given an
oppurtunity to prove myself , which could be seen only if i
am heired .

( They could be many other alternatives for the Answer
cause this depends on the interviewer how he takes the
answer. we never know )
Is This Answer Correct ?    13 Yes 10 No
Zakir Hussain
# 5
You should hire me because i think that my dedication toward
work is my strength, what ever the work is assign to me i
love to complete my work in any circumstance before time. I
can adjust my self in any environment with any type of people.
i have leadership quality by which i can dissolve any
conflict . so u should hire me
Is This Answer Correct ?    4 Yes 2 No
Sunil Chourasia
# 6
You should hire me because I think dedication towards work
is my strength. and what ever work is assign to me I can
complete in any circumstances before time. and I can adjust
any environment with any type of people. and team spirit is
my strength. so that you should hire me.
Is This Answer Correct ?    2 Yes 0 No
Narasimharao Jesta
# 7
sir i satisfy all the job requirements plus i have
analytical and logical skills so if any problem arises i
will certainly solve that.
my past experience will also be very helpful for me
Is This Answer Correct ?    2 Yes 1 No
# 8
if u hire me if u give the chance to prove my talent.i will
do my best work to our company.
Is This Answer Correct ?    1 Yes 0 No
# 9
you should hire me because I have all those abilities which
fulfill the requirements of this job.
you can test me and find ur ans easily!!!
Is This Answer Correct ?    1 Yes 0 No
Narendra Bisht.
# 10
According to my technical skills this job will suitable for
me and my experience will match to ur i
think i am fit for this job
Is This Answer Correct ?    12 Yes 12 No

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1. “Why do you want to work here?” 2. “Tell me about yourself.” 3. “What is the biggest challenge you have faced in work in the past 12 months?” 4. “What do you know about the centre/company/role?” 5. “Why do you want this job?” 6. “How would your team/manager describe you?” 7. “What is your biggest achievement?” 8. “Can you give me an example of… ?” 9. “What have you done to promote great customer service?” 10. “What are the key factors which make a successful call centre?” 11. “How do you manage change?” 12. “What was your reason for leaving?” 13. “Give me an example of how you have dealt with an under-performing team member in the past.” 14. Within the interview process you may be required to perform a role-play. A popular example of this is being asked to role-play an escalated call with an unhappy customer. 15. “Can you give me an example of a time when you had to motivate and develop a team in a challenging work environment?” 16. “What are your strengths and weaknesses?” 17. Give an example of this behaviour 18. “Can you give me an example of a particularly difficult customer you had to deal with and how you used your skills to successfully overcome the problem they had?” 19. “Describe how you have brought about business change through use of technology and process re-engineering, describing what particular techniques you have employed, e.g. 6 sigma, lean management, etc.” 20. “Tell me about a difficult obstacle you had to overcome recently at work? How did you overcome this?” 21. “Please tell me about a situation where someone was performing badly in your team.” 22. “What was the situation?” 23. “How did you deal with it?” 24. “What was the outcome?” 25. “How do you plan daily and weekly activities?” 26. “Please tell me about an occasion when you had to analyse a large amount of complex information which led to you identifying an improvement in service delivery or cost.” 27. “Please outline and describe your current targets and KPIs – How do you ensure you achieve these?” 28. “How do you ensure that your department’s goals are in line with the overall company goals?” 29. “Describe a situation in which you inspired trust and respect in your team.” 30. “How did you recognise the level of trust or respect your team held for you and how did you ensure this continued?” 31. “Discuss your current role and your reasons for applying to the organisation.” 32. “What is your greatest success and achievement to date?” 33. “How would you measure the success of you and your team over a 3, 6 and 12 month period?” 34. “If successful in joining the organisation, what do you envisage your biggest challenge will be in joining it as a sales team leader?” 35. “How would you manage your time and objectives in your role?” 36. “How do you keep yourself motivated?” 37. “What key factors drive you?” 38. “What attracts you to the position?” 39. “How often do you challenge the way your current company does things or challenge something that you feel needs to change?” 40. “How creative are you in comparison to your colleagues, i.e. in managing, developing, encouraging and motivating your team?” 41. “How do you measure the success of your incentives?” 42. “How have you utilised customer feedback to ensure business excellence?” 43. “How have you utilised customer complaint feedback to improve how your team are selling?” 44. “What is your experience of the whole end-to-end feedback process (talk through this process) and how do you ensure this feedback improves the service to customers?” 45. “How have you educated your front-line agents to ensure excellent customer feedback?” 46. “Give an example of when you have been really stretched for a deadline, and how you made sure you completed your work on time.” 47. “How do you manage time and priorities?” 48. “Give an example of an occasion where you have given constructive criticism to a member of your peer group.” 49. “Give an example of a time when things happened in work to dampen your enthusiasm. How did you motivate yourself and your team?” 50. “How do you deal with work issues? Would anyone know you were having a bad day or would you keep it to yourself?” 51. “Beyond the new role and the next five years, what is the bigger career plan?” 52. “What is the highest level job you expect to hold in your career?” 53. What are your career goals for Assistant manager? 54. What is your greatest weakness for Assistant manager? 55. What are top 3 knowledge/top 3 skills for Assistant manager position? 56. Why do you want to become a Team Leader or Why should we hire you for this position? 57. What are your long-range career objectives, and what steps have?   1
I want to know what type of questions are set in the written test. eTelecare 1
Are you willing to put the interests of the organization ahead of your own?   1
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