customer service is the thing we do for the customers, may
it be of assistance in data or information, while
satisfaction is the on the customers side, or customers
feeling, whether he is satisfied of the service rendered to
him or not.
customer service is a thing which a cce has to do frm his
depth of his heart..... customer gets the info .
in this case 2 ans are there.
1.satisfied=business will develop..
2.not satisfied=this unhappy customer makes bad propaganda
regarding good..
.a cce job is not to giving info ..but acquiring cust
satisfaction..
custmer service is q organization ability to supply their
cstmer want $needo s.,,,,,,,,,,,,,custmer satisfaction is
cce ability to comunicate,to give actual solution regarding
his problm or query.
If any service we are providing to the customer, either
informations or data,is called as customer service,
The person who providing all the information which he
require up to his satisfaction is customer satisfaction.